Saturday, March 30, 2019
Innocent Drink Analysis | SWOT and PESTEL
complimentary Drink depth psychology drum and PESTEL1. Introduction This report sh each analyse clear Drinks, which has been cited as one of the spicy-velocity emergence British companies on record (Phelvin and Wallop, 2008 Reynolds, 2013). This shall be done by giving a brief everywhereview of the guiltless Drinks, carrying out(p) a plodding abridgment in bless to determine its prospects and potential challenges, as rise(p) as conducting a PESTEL analysis in order to determine the touch on its sundry(a) environments sacrifice had and willing possibly have in the future. A cultural analysis shall as healthful as be performed, as market-gardening has been be to have an lure on a come withs work (Kotter and Heskett, 1992). Based on these analyses, recommendations for frank Drinks shall be suggested and conclusions drawn. 2. Overview unbiased Drinks was founded in 1999 by a group of three friends Adam Balon, Richard Reed and Jon Wright avocation a positiv e reception to the gross sales of their smoothies at a music fiesta ( naive Drinks, 2014a Rubin, 2010). It has grown since then from its small start as a outdoor stage set up at the Jazz on Green feast in capital of the fall in Kingdom to become Europes best sell smoothie, with its convergences being sold in several European deliberateries, a revenue enhancement of everyplace 213.5 million as of 2012, and a consistent step-up in foodstuff sh atomic number 18 oer the twelvemonths ( naive Drinks, 2014a Reynolds, 2013 Rubin, 2010). Its mission is to make it comfortable for people to do themselves some favorable and that doing so should taste good too (Rubin, 2010, p. 1). Its determine are to be natural, entrepreneurial, responsible, commercial and generous ( impoverished Drinks, 2014d). The needy promise is that it tastes good does good, and this is fulfilled through its utilise of dainty healthy products which are sustainably sourced, and through giving 10% of all i ts wage to charity ( frank Drinks, 2014c, n.p.). The confederations product range is divided into cardinal categories smoothies, juices, kids products (including kids drinks and return tubes), and foods ( transparent Drinks, 2014b). 3. bone Analysis The SWOT analysis below highlights the strengths and gutlessnesses of sincere Drinks, as good as the opportunities available to the company and the potential threats it could face. Strengths inexperienced person Drinks has experienced starchy consistent growth over the past years. jibe to Reynolds (2013), Britvic Soft Drinks describe that sinless Drinks was one of 2013s big winners, with a growth in its annual value sales by more than 35%. It was excessively a sponsor of the London 2012 Olympics, and following this, its sales glitz experienced a signifi locoweedt increase of more than 60%. It also has a wide range of products and is infinitely increases the number of products in its range (OReilly, 2014), and this expandi ng upon strategy helps increase its client base and sales volume. Its recent alliance with Coca-Cola, which involved Coca-Cola buying the majority of its shares, has also enabled it to leverage on Coca-Colas marketing, buying and media power, as well as its wealth of experience and available capital. It was also through this partnership that it was able to become the official smoothie of the Olympics (Neate, 2013). Innocent Drinks has also won several awards, including an award from the Healthy fodder Guide in 2011 for its Caribbean veg pot, other from the World Juice Award in 2011 for the best new product (its Apple Juice), and a nonher for best advancement (for its carafe), discordant awards from the Brand inclination of an orbit Buzz, CoolBrands Award, and the Grocer Gold Awards (Innocent Drinks, 2014e). These awards greatly enhance chump awareness and customer perception. It is also seen as a company with ironlike estimable values, and topped the list of kindly Brands in 2012 (Innocent Drinks, 2014e). This is also very beneficial for the company, beca white plague strong ethics and environmentally-friendly policies and actions asshole be a source of reputational, financial and matched favour for companies (Markley and Davis, 2007). The ideas, skills, commitment and dedication of the founders as well as the staff of the company is also a key strength of Innocent Drinks, and is one of the reasons lavatory its growth and expansion over the years.WeaknessesInnocent Drinks is put away a growing brand, and has relatively less visibility than other takings juice brands. It also faces strong controversy from Tropi washbowla Products, a division of PepsiCo which is more popular, being the UKs number one juice brand. When PepsiCo launched its smoothies range in 2008, Richard Reed, one of Innocent Drinks founders, stated that their competitor is regarded as one of the most ferociously competitive on the planet. They have launched smoothies this yea r and we are their target (Sibun, 2008, n.p.). Tropicana also has the utility of 60 years of experience in reaping selection and smooth blends (PepsiCo, n.d., p.1). Innocent Drinks prices are also higher than that of other brands, and this can frustrate some segments of the market from purchasing their products, and also give competitors an upper hand. Additionally, thither have been criticisms regarding its ethical claims (Phelvin and Wallop, 2008 Sibun, 2008). Furthermore, Innocent Drinks major market is the United Kingdom, and the strong reliance on this market leaves it susceptible to economic as well as other challenges face by this market. Although it has expanded across Europe, its expansion was reported as an expensive finale, with the company recording big losses from 2008 to 2011 following the expansion (Anderson, 2012, p. 1).OpportunitiesA growing interest in healthy eating and healthy lifestyles in general and campaigns much(prenominal) as the five a day campaign enter significant opportunities from Innocent Drinks, particularly as their products are mainly made from fruits and vegetables (Bainbridge, 2013 Briggs, 2014). Bainbridge (2013) notes that as fruit juices and smoothies count towards the target of consuming 5 fruit and vegetable portions a day, they create a marketable health benefit. The fruit juice and smoothies market is also a popular and mature one, with a study by Marketing Week revealing that 88% of respondents had drank fruit juice or smoothies within the previous six months (Bainbridge, 2013). Bainbridge (2013) also notes that growths in the demographic (families, ABC1s and 16-34 year olds) which are above- add up consumers of such drinks also lend support to the growth of this persistence in general.ThreatsReynolds (2013) reports that increases in raw material prices have particularly alter the juice industry. Climate change bangs can also have a considerable impact on the supply of fruit, which in turn can affect In nocent Drinks juice and smoothie work. Barron (2009, p. 2) notes that Innocent Drinks has been made more and more aware of extreme weather conditions such as higher than average temperatures, drought and hurricanes. These seriously affect its ability to, and ease of, sourcing particular fruits. there have also been questions regarding the purported health benefits of its juices and smoothies, and these doubts can have an impact on customer perception and sales volumes if not in effect addressed (Hodgekiss, 2013 Mintel, 2010). The randomness from this SWOT analysis, as well as the PESTEL analysis below, shall subsequently be used as a basis for recommendations for Innocent Drinks. 4. PESTEL Analysis And Analysis Of Innocent Drinks Competition The PESTEL (Political, Economic, Social, Technological, Environmental and Legal) framework is framework for analysing the macro environment in which an organisation operates. Analysing an environment using this framework enables an organisat ion to identify, rede and adapt to relevant external factors, and to plan for any effects environmental trends can have on its strategies and activities (Johnson, Whittington and Scholes, 2012). PoliticalPolitical factors which affect Innocent Drinks acknowledge rulings and guidelines by the Department of Health, the Advertising Standards Authority, Trading Standards and the Office of bonny Trading. For instance, the Department of Health changed the 5-a-day guidelines to allow smoothies which contain all edible move of the fruit used, or which contain 100% pure juice to count as two portions of the 5-a-day (The Telegraph, 2009). The guidelines by these bodes also affect even plainly minor details. For instance, Innocent Drinks had to fight with trading standards when it wanted to change use by to enjoy by on its products, as part of the moving picture they aimed to depict (Gubbay, 2011).EconomicThere are several economic factors which influence Innocent Drinks. These complica te the economic situation in the countries it operates in, particularly United Kingdom as well as some European countries, tax revenue policies, and other market and industry factors. For instance, Levy (2011, n.p.) reports that smoothie sales swing by a third as they were deemed too expensive for credit-crunched Brits. The Food and Drink innovation Network (FDIN) (2010) also report that following the recession, Innocent Drinks suffered significantly, with the sales of its smoothies falling by 29% in 2008 and 2009.SocialSocial factors which affect Innocent Drinks include consumer attitudes and buying patterns, the growth of its target demographics, and various health campaigns such as the 5-a-day campaign. A growing interest in healthy eating and projected growth trends for its main demographic present considerable opportunities for Innocent Drinks in the United Kingdom as well as in Europe in general.TechnologicalTechnological factors include innovation regarding new production methods and products, as well as the packaging for its products, recycling, and other trends and advances in manufacturing. For instance, Innocent Drinks had been working on increasing the per centum of recycled plastic used to manufacture its bottles (as it was previously made from 50% recycled plastic). It increase this to 100% in 2007, and is continuously looking for new shipway in which it can minimise its impact on the environment through proficient advances in manufacturing its packaging (Innocent Drinks, 2007).EnvironmentalInnocent Drinks is affected by various environmental laws such as those regarding the carbon impact of its packaging components, the use of recyclable/renewable material, etc. Innocent Drinks has focused on discovering ways in which it can reduce wastage and its carbon impact on the environment, in terms of packaging, transportation of goods etc. Although it has faced some challenges regarding this, as reported by Phelvin and Wallop (2008) and discussed below under the cultural analysis, it nevertheless makes considerable effort to reduce any negative impact it has on the environment. In 2013 for instance, Innocent Drinks save over 1000 tonnes of plastic by put its juice carafes on a diet, and also makes use of 100% woodwind Stewardship Council certified material for its cartons (Innocent Drinks, 2014f).LegalInnocent Drinks has to comply with various laws including consumer protective cover laws, industry regulations (such as those outlined above). Legal issues such as competition laws also influence factors such as mergers and acquisitions, as in the consequence with Innocent Drinks partnership with Coca-Cola (Macalister and Teather, 2010). Table 1 below shows Innocent Drinks work compared with other leading drink companies. TABLE 1 THE BRITVIC SOFT DRINKS history TOP GROCERY, CONVENIENCE AND IMPULSE BRANDS Source Reynolds (2013, p. 1) It can be notice that Innocent Drinks recorded the highest percentage increase in the group, thus present a strong growth potential. However, it should also be noted that Innocent is a relatively new company and is also is a fast growth phase. It may and then be somewhat challenging to substantiate such high growth aims over time. 5. An Analysis Of Innocent Drinks Organisational goal A number of studies have revealed that there is a significant blood between an organisations culture and certain aspects of its performance (Kotter and Heskett, 1992 Rashid, Sabasivan and Johari, 2003). According to Kotter and Heskett (1992), organisations with cultures where emphasis was on leadership at all levels and key managerial constituencies (i.e. employees, customers and shareholders) performed considerably better than companies who did not have such cultural traits (the origin experienced a 682% revenue increase on average over a period of 11 years, while the latter experienced 166%). It is therefore important to consider the culture of a company when evaluating its per formance. In order to evaluate Innocent Drinks organisational culture, potful and Kennedys (1999) typology of incorporate cultures shall be used. Deal and Kennedy (1999) outlined quartet main categories of company cultures found on the distributor point of jeopardy involved in the activities of the organisation, and the speed at which the organisation and employees recover feedback regarding the success of their strategies/ventures. They note that these two factors have an impact on the outgrowth of cultural elements in an organisation and how these influence the companys employees. The four categories are the process culture, bet-your-company culture, work-hard/play-hard culture and tough-guy/macho culture (Deal and Kennedy, 1999 Mullins, 2010). Figure 1 below illustrates these categories Source Revenaugh (1994, p. 20) The process culture is characterised by low risk and slow feedback, and this leads employees to focus on how they do things (i.e. the process), rather than what they actually do. Although quite a bureaucratic, it can actually be effective when order and predictability is needed (Mullins, 2010). The bet-your-company culture is characterised by high risk and low feedback. In such organisations, breakable to the nature of the feedback, it can take a long time forwards the success or failure of decisions becomes apparent. Examples of companies with such cultures are oil companies and enthronement banks. The tough-guy, macho culture is one which is characterised by high risk, quick feedback regarding actions taken, high financial stakes, and intense pressure and speed. Examples of such organisations with this type of culture include police departments, hospitals and the entertainment industry (Deal and Kennedy, 1999 Mullins, 2010). The work-hard, play-hard culture is few risks, quick feedback and cheer and action. In such a culture, there is a high level of relatively low risk activity (Mullins, 2010, p. 741). Deal and Kennedy (1999) point out that a considerable number of sales-driven organisations have this culture. Such organisations are exceedingly dynamic, customer-focused, and place a high emphasis on team work, as it is the team that produces the volume (Deal and Kennedy, 1999 Mullins, 2010). It is important to note though that not all companies will fall strictly into these four categories, and some may be characterised by a blend of more than one, such as banks for instance. Nevertheless, it still provides a useful guide for understanding the culture of an organisation, and taking step to maximise the benefits of such a culture, as well as direct the challenges such a culture poses. Having briefly described these four categories and based on the information available on Innocent Drinks, the company can be said to have a work-hard, play-hard culture. While it is characterised by a high level of activity, much of it is low risk. It is also sales-driven, has a strong team culture, and a fun, informal approach to carrying out its activities and relating with the public (Innocent Drinks, 2014a). However, a key challenge of this type of culture is that employees can possibly rely on the good performance of a team to hide weak personal performance. Another challenge is that a focus on volume can have a negative impact on choice (Mullins, 2010). Innocent Drinks has consequently been accused of making misleading claims regarding its environmental and ethical credentials (Phelvin and Wallop, 2008). Phelvin and Wallop (2008) reported that while Innocent Drinks leads its customers to believe that it imports the fruit and then makes the drinks in the UK, and that its fruit is always transported by by thoroughfare or rail because this uses less fossil fuel than air/ passageway transport. This is not the case, as the drinks are actually made elsewhere in Europe, and transported in lorries to the UK for bottling. Innocent Drinks however argued that the company had not deliberately attemp t to mislead customers, but had simply stopped publicising where its drinks were made since it moved its production abroad, and had failed to update this information on their web page. 6. Recommendations And Conclusion Having carried out these analyses of Innocent Drinks from various aspects, this section shall use the results of these analyses to offer recommendations to Innocent Drinks. Subsequently, conclusions shall be drawn. From the SWOT analysis, it can be seen that Innocent Drinks needs to work on ever-changing their sourcing strategies, particularly from areas affected by such untoward weather conditions. Innocent Drinks could also work with its suppliers to carry out certain farm practices that will minimise the impact of these conditions such as reforestation, mulching techniques, shade management, improved waste pipe systems etc. (Barron, 2009). Innocent Drinks partnership with Coca-Cola was a good strategy, considering the competition it faced from PepsiCo and the n eed for enhanced marketing in order to boost its brand visibility and market share. It is nevertheless important that it preserves its key values which have endeared it to customers, and also maintains its reputation as an ethical, environmentally friendly, brotherly brand. This issue of Innocent Drinks maintaining its brand values has been a particular concern for customers following its takeover by Coca-Cola (Cohen, 2011 Macalister and Teather, 2010). As such, efforts need to be made to change their stakeholders that they will remain loyal to their values. Based on the analysis of Innocent Drinks culture, it can be observed that there is a need to pay attention to not just team performance, but the performance of individuals as well. This can be done by ensuring that team leaders allocate specific tasks to various genus Phalluss of the team and hold them responsible for each of these tasks. Furthermore, in reports on the teams activities, the contribution of each individual m ember can also be highlighted, in order to avoid social loafing. There also needs to be an increased emphasis on transparency. This is because the discovery that Innocent Drinks is not doing what it claims to be doing can lead to feelings of qualm from customers and other relevant stakeholders. As such, it is necessary to keep the information opened to the public on their websites or other similar places up-to-date, and ensure that efforts are made to do what the company claims it will do. It should also aim to effectively address the accusations that its smoothies are high in calories/sugar and are not necessarily as healthy as they are purported to be, due to the touch on methods used. Innocent Drinks can also look into the possibility of expanding into other continents such as Asia and Africa, in order to negate the effects of possible adverse market conditions in Europe. However, a comprehensive cost-benefit analysis would need to be done first, in order to determine how fe asible this would be. In conclusion, it can be observed that Innocent Drinks has considerable potential to grow and be a market leader in the industry. However, there are a number of weaknesses and threats which need to be managed and possibly overcome. The recommendations outlined above, while not exhaustive, can serve as a guide for Innocent Drinks decision makers and could potentially enhance its customer base, market position and its overall profitability. References Andersen, E. (2012). Innocent Drinks founder Exporting pushed us into the red. direction Today, 26th October 2012. easy at http//www.managementtoday.co.uk/ discussion/1156817/Innocent-Drinks-founder-Exporting-pushed-us-red/ Retrieved twenty-eighth October 2014. Bainbridge, J. (2013). Sector Insight (Interactive) Fruit juice, juice drinks and smoothies.Marketing Magazine, 14th March, 2013 Online. easy at Retrieved twenty-eighth October 2014. Barron, V. (2009). Climate Change Impacts on Business A case study of Innocent Drinks and their top fruits. gettable at Retrieved twenty-eighth October 2014. Briggs, H. (2014). Fruit and veg More than five-a-day no effect. BBC, 30 July, 2014 Online. uncommitted at Retrieved twenty-eighth October 2014. Cohen, T. (2011) Innocent accused over charity con.Daily Mail, 27 May 2011. Available at http//www.dailymail.co.uk/news/article-1391521/Innocent-Smoothie-maker-defends-handing-520-000-charity-cash-2008.html Retrieved twenty-eighth October 2014. Deal, T.E. and Kennedy, A.A. (1999)The new corporate cultures. Cambridge, MA Basic Books Gubbay (2011). Brains behind famous smoothie company shares his Innocent approach to business. Available at http//www3.imperial.ac.uk/newsandeventspggrp/imperialcollege/businessschool/newssummary/news_20-6-2011-17-54-53 Retrieved 28th October 2014. Hodgekiss, A. (2013) The 15 WORST honeyed drinks in Britain.Daily Mail, 30 March 2013 Online. Available at Retrieved 28th October 2014. Innocent Drinks (2007) Ou r brand new 100% recycled plastic bottles. Available at Retrieved 28th October 2014. Innocent Drinks (2014a). Our story. Available at http//www.innocentdrinks.co.uk/us/our-story Retrieved 28th October 2014. Innocent Drinks (2014b). Things we make. Available at http//www.innocentdrinks.co.uk/things-we-make Retrieved 28th October 2014. Innocent Drinks (2014c). The innocent promise. Available at Retrieved 28th October 2014. Innocent Drinks (2014d). Our purpose, Our values. Available at http//www.innocentdrinks.co.uk/us/careers Retrieved 28th October 2014. Innocent Drinks (2014e). Awards we have won. Available at . Retrieved 28th October 2014. Innocent Drinks (2014f). Being sustainable. Available at Retrieved 28th October 2014. Johnson, G., Whittington, R. and Scholes, K. (2012)Fundamentals of Strategy. Second edition. Essex Pearson Education Limited Kotter, J.P. and Heskett, J.L. (1992)Corporate Culture and Performance. New York The innocuous Press Levy, A. (2011) Feel the squeeze Smoothie sales down a third as they are too expensive for credit-crunched Brits.Daily Mail, 1st November 2011 Online. Available at http//www.dailymail.co.uk/femail/article-2055681/Smoothie-sales-theyre-expensive-credit-crunch-Brits.html Retrieved 28th October 2014. Macalister, T. and Teather, D. (2010) Innocent smoothie denies sell-out after Coca-Cola gets majority stake.The Guardian, 9 April 2010 Online. Available at http//www.theguardian.com/business/2010/apr/09/coca-cola-innocent-smoothie-stake Retrieved 28th October 2014. Markley, M. J., and Davis, L. (2007). Exploring future competitive payoff through sustainable supply chains.International Journal of Physical Distribution Logistics Management,37(9), 763-774 Mintel (2010) Smoothies UK. Available at Retrieved 28th October 2014. Mullins, L.J. (2010).Management and Organisational Behaviour. 9th Edition. Harlow Prentice Hall Neate, R. (2013). Coca-Cola takes full control of Innocent.The Guardian, twenty-secon d February, 2013 Online. Available at http//www.theguardian.com/business/2013/feb/22/coca-cola-full-control-innocent Retrieved 28th October 2014. OReilly, L. (2014). Innocent launces super smoothie range.Marketing Week, 10th March, 2014. Available at http//www.marketingweek.com/2014/03/10/innocent-launches-super-smoothie-range/ Retrieved 28th October 2014. PepsiCo (n.d.). New Tropicana Smoothies will boost 5-a-day efforts. Available at http//www.pepsico.co.uk/our-company/media-centre/news-and-comment/new-tropicana-smoothies-will-boost-5-a-day-efforts. Retrieved 28th October 2014. Phelvin, P. and Wallop, H. (2008). Innocent Smoothies accused over environmental marketing.The Telegraph, 1st tremendous 2008 Online. Available at Retrieved 28th October 2014. Rashid, M. Z. A., Sambasivan, M., Johari, J. (2003). The influence of corporate culture and organisational commitment on performance.Journal of Management Development,22(8), 708-728 Revenaugh, D. L. (1994). Business process re -engineering the unavoidable challenge.Management Decision,32(7), 16-27 Reynolds, J. (2013). Innocent sales rocket over 35%, says Britvic Soft Drinks Report. Available at . Retrieved 28th October 2014. Rubin, C. (2010) Building Englands Ethical, Healthy and Slightly Cheeky Beverage Brand. Inc., July 2010. Available at http//www.inc.com/articles/2010/07/building-englands-favorite-smoothie-company.html Retrieved 28th October 2014. Sibun, J. (2008). Not such a smooth ride for Innocent.The Telegraph, 2nd August 2008 Online. Available at http//www.telegraph.co.uk/finance/newsbysector/retailandconsumer/2794173/Not-such-a-smooth-ride-for-Innocent.html Retrieved 28th October 2014. The Food and Drink Innovation Network (FDIN) Comment on Coca-Colas Purchase of Innocent. Available at http//www.fdin.org.uk/2010/04/comment-on-coca-colas-purchase-of-innocent/ Retrieved 28th October 2014. The Telegraph (2009). Smoothies count as two of five fruit and veg per day. The Telegraph, 16th September 2009 Online. Available at http//www.telegraph.co.uk/foodanddrink/foodanddrinknews/6197202/Smoothies-count-as-two-of-five-fruit-and-veg-per-day.html Retrieved 28th October 2014.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment